FAQ

Frequently Asked Questions

Delivery

When do you deliver?

Can I pickup my order?

Where do you deliver?

What is your delivery area?

What is the cost to have home delivery?

How long can my delivery stay outside?

Do I need to be home when you deliver?

How is my order packed?

Can I skip a week?

What is your inclement weather policy?

Are there any holidays that your business is closed?

Ordering

How does ordering work?

How do I pay for my order?

How do I Place an Order?

Is there a minimum order amount?

Are there delivery fees?

What is the weekly ordering Schedule?

Billing

How does billing work?

What payments do you accept?

Why is some meat priced differently?

Can I write a check?

Who is your payment processor?

Do I have to sign a contract? Is there a required length of service?

What if I am unhappy with my bill?

Product

What is Green Owl Provisions?

What's different about your products?

What types of products do you sell?

Can I return product?

General

Are there membership fees?

What is the benefit of local food?

How do I refer someone to Green Owl?

Are you a Co-op? CSA?

Return Policy

Can I return an item?

How do I cancel my order?

What happens if I do not like something?

Signing Up

How do I get account access?

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