We make every effort possible to deliver your order on its regularly
scheduled day and time. Since travel times vary depending on the weather
situation, please place your cooler out earlier than the stated delivery time in case we arrive
at your location ahead of schedule. If we are forced to cancel a delivery due to inclement weather, we will
inform you via e-mail. Always be
certain to keep your e-mail address updated in our system for important
When you check out online your credit card is charged an authorization fee based on the estimated final amount. After your order is packed, and items are weighed (if necessary), your account is charged the correct amount for your order. This is never more than your original checkout total.
Fresh meat items are individually weighed and invoiced upon delivery. The amount listed online is the MAXIMUM amount you will pay. If weights are lower then the price is discounted accordingly.You always pay the listed price per pound.
Green Owl Provisions is a locally-owned business that sources high quality food direct from PA farmers and artisans and delivers it to your door. Our online market of small farm and artisan producers offers a healthy alternative to industrial-sized farmed food, and processed products. Our goal is to provide you with the best and healthiest food possible, while strengthening our vibrant, local food economy.
Food sourced as close to your home as possible means it's as fresh as possible. Some common foods travel hundreds, thousand, and even tens of thousand of miles to reach your door. That time takes its toll on the quality and nutrition. Eating fresh, seasonal food means you are eating what is ripe and most nutritious all year round.
We firmly believe food grown on farms that use natural methods of production produce higher quality food in regards to our health and overall nutrition. Pastured animals live natural lives, and eat foods they are naturally designed to eat. Just as with us, that's a great start toward a healthy life!
Unfortunately, due to the perishable nature of our goods we cannot accept returns. However, your satisfaction is guaranteed. If you are unsatisfied with a product or service we will work quickly to resolve the issue to your satisfaction.
Eating local provides the best source for seasonally fresh food, supports our local economy, and strengthens community. Food at its freshest is also at its most nutritious. Buying and eating local is a Win-WIn!
While food products are non-returnable, we offer a 100% satisfaction guarantee. If something is not to your complete satisfaction we'll work to make it right with you through a refund, exchange, or substitution.
You can cancel an order up until the order window closes at Sunday 9PM.
To cancel an order,
Sign in and then go to Your Account and then click Orders.
Click the Edit button next to your order and remove all the items, then save your changes.
Unfortunately, we aren’t able to refund last-minute cancellations. We give our farmers and artisans this courtesy so that they have enough time to prepare and deliver your food. This means that it always comes to you as fresh as possible!